Shipping policy
## Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders safely and on time.
### Order Processing
All orders are processed within **1–3 business days**. Orders are not shipped or delivered on Sundays or public holidays.
### Shipping Time
Once your order is shipped, it typically takes **3–7 business days** for delivery, depending on your location.
### Shipping Charges
* **Free Shipping** on all prepaid orders
* A small fee may apply for **Cash on Delivery (COD)** orders
### Order Tracking
After your order is shipped, you will receive a **tracking ID via email or SMS**, which you can use to track your package.
### Delivery Delays
Delivery may be delayed due to unforeseen circumstances such as weather conditions, courier issues, or high demand periods. We appreciate your patience in such situations.
### Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within **48 hours of delivery**. We will assist you with a replacement or refund.
### Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
### Contact Us
If you have any questions regarding shipping, feel free to contact our support team.
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We appreciate your trust in us and strive to provide the best shopping experience.